A powerful, flexible, and scalable no-code platform covering the entire Business Assurance lifecycle — from ETL to dashboards, fraud rules to case management — without writing a single line of code.
Many Business Assurance systems exist, but the real difference is how easily you can build robust controls and take proactive action.
Every new control, rule change, or data attribute requires IT development cycles. Analysts wait days or weeks for changes that should take minutes.
Manual processes trap teams in reactive mode. Issues are detected after the damage is done, with no proactive prediction or automated prevention.
Alarms analyzed one-by-one. No consolidated view per subscriber, dealer, or terminal. Cross-referencing across sources is manual and error-prone.
Per-subscriber and traffic-based licensing creates spiraling, unpredictable costs as your business grows. No budget certainty.
Business rules undocumented. No change tracking, no rollback. Every modification is a risky operation with zero audit trail.
Rule performance tracked manually. Measuring fraud percentage vs false alarms requires custom IT reports for every inquiry.
iView 360° is designed to drastically reduce development efforts, provide relevant features for business users, and deliver a library of prebuilt control templates.
Built for analysts, not developers. Business users manage the entire BAFM lifecycle independently.
Library of prebuilt control templates. Deploy ready-made controls in minutes instead of months.
A BI tool that really serves the business — relevant features, not feature bloat.
Drastically reducing development efforts with a single platform that adapts to any assurance domain.
From source systems through enrichment, reconciliation, rule execution, and case management — a complete pipeline with zero code.
ASCII, ASN.1, Binary, Excel, Database
Drag-and-drop enrichment & normalization
Multi-source recon with drill-down
Waves, alarms, linked units & attributes
AI-powered analysis & automation
SURF workflow, SLA, escalation
iView provides ready out-of-the-box control templates for each industry, facilitating the control lifecycle and enhancing time to market.
Usage assurance, billing verification, prepaid balance, tariff verification, profitability assurance, cell sites, market share simulation.
Real-time fraud detection, wave-based analysis, subscriber profiling, wholesale fraud, MVNO coverage, automated case management.
Risk register, risk assessment, policy lifecycle, control lifecycle management, continuous monitoring, dashboards & reporting.
Quality control templates, QA metrics and KPIs, process compliance monitoring, service quality tracking.
Data quality assessment, data cleansing workflows, integrity monitoring, NDMO/PDPL compliance controls.
System logs validation, platform integrity monitoring, configuration assurance, operational health checks.
Real-world screenshots from the iView 360° platform — demonstrating the powerful analysis, geo-mapping, and investigation capabilities that analysts use daily.
iView 360° Geo-Analysis — Zain Activations Demo with real-time mapping and stream-based investigation
Stingray Digital Ocean & iView 360° — Enterprise-grade secure access portals
Core validation and assurance functions that work across all domain templates, ensuring comprehensive coverage.
Validate system health, data flows, and processing integrity end-to-end.
Ensure every transaction is captured, processed, and billed correctly.
Invoice validation, rating checks, rejection analysis, and balance verification.
Tariff verification, rate plan testing, and pricing accuracy assurance.
Subscriber, dealer, and terminal profiling with 360° entity views.
Automated validation of system logs for completeness and accuracy.
Continuous compliance monitoring with automated exception reporting.
Detect configuration drift and unauthorized changes across systems.
Every feature designed to empower business users, eliminate IT dependency, and accelerate time to value.
Visual drag-and-drop ETL designer. Build data pipelines in minutes with out-of-the-box telecom decoders. Support for ASCII, ASN.1, Binary, Excel, and database sources.
AI and ML powered module that automatically detects violations, opens cases, and applies corrective actions. Auto detect-correct-prevent lifecycle.
Library of prebuilt out-of-the-box control templates for each industry. Browse, deploy, and modify controls independently without IT involvement.
Record-to-record reconciliation with stitching capability, duplicate checks, and Sankey charts with drill-down search capability.
Set thresholds on any control stream trend — day-over-day, month-over-month, or fixed. Raise alarms automatically when breached.
Real-time collaboration with discussion boards, stakeholder communication, and team-based case management across all modules.
SAILOR AI integration for advanced pattern detection, anomaly scoring, predictive risk assessment, and automated rule optimization.
Centralized repository for business rules documentation, control frameworks, and institutional knowledge with version control.
360° entity search collecting all details for subscribers, IMSI, dealers, and terminals in a single view with linked KPIs and alarms.
SURF-powered workflow engine for case lifecycle — reporting, discussion, escalation, SLA management, actions, and closure with full history.
Automated data lifecycle management with configurable retention policies, archiving, and compliance-ready data governance.
Analysts create their own queries using business interface — no technical experience required — with scheduling and visualization options.
See how iView 360° transforms every step of the analyst's workflow, replacing legacy pain with zero-code power.
Every capability is designed for business users — no IT dependency, no code, full audit trail. Click any feature area to expand details.
Steps 1–3 · Data Onboarding
Dynamic grid with paginated rows handling large data. Columns aligned to data schema with correct types and field names.
Quick filters above columns plus advanced AND/OR chains with grouping brackets. Compare delivery dates, agent patterns, payment amounts.
Shows total record count, distinct values by field, and null presence for instant data quality assessment.
Export filtered or full results to CSV/Excel for offline audits. All exports watermarked and logged for PDPL compliance.
Steps 1–3 · Data Onboarding
Business users define dimensions and measures directly — no developer, no ticket, no wait time.
Changes cascade instantly to all dependent rules, analyses, and reconciliations with one click.
Steps 1–3 · Entity Network Building
Define units (National_ID, MSISDN, Email, Device ID) and link them to fields across multiple streams.
Build cross-stream relationships — becomes the backbone for 360 Search and cross-pattern detection.
Business team builds the fraud unit network dynamically, including linking manually uploaded data.
Steps 4–5 · Rules & Alarms
Build rules via UI with field/operator/value conditions, AND/OR logic, nested brackets. Threshold or % based, with sequential detection steps.
Alarms auto-aggregate into waves by shared unit. Wave attributes include source, total hits, status, re-wave counter.
Auto-identifies near-duplicate alarms (same unit in <2 min window) and suppresses to keep dashboards focused.
Link waves across shared fraud units to detect organized rings. Builds fraud graph views across contexts.
Auto-generated performance dashboard for every rule — trend analysis, hit rates, false positive tracking.
Rules work across multiple streams with various detection methodologies — threshold, percentage, and sequential steps.
Steps 4–5 · Investigation Workflow
Assign individual waves to investigators or teams. Reassign near SLA expiry to avoid breaches.
Skill-based routing, round-robin balancing, and workload-aware distribution. Auto-assign by rule type or severity.
Clear status tracking from New → Under Review → Closed. Critical for reporting and external auditors.
Configurable SLA per wave type (24h financial, 72h delivery). Reminders at 50%/80%. Auto-escalation on breach.
Bulk assign 200+ alarms with comment. Bulk close after validation with linked justification. Manager-restricted.
Tracks how many previous times the same fraud unit triggered — repeat offenders instantly highlighted.
Steps 4–5 · Network Fraud
Auto-compares key fraud fields across all unit types. Highlights same phone found as Customer_Phone and Agent_Phone.
Visualizes cross-role relationships in network views. Click to drill into all contexts where unit appears.
Steps 6–7 · Dashboards & Controls
Dynamic dashboard tracking alarms handled, SLA compliance, escalation rates, and average resolution time per investigator.
Auto-generated per rule: hit counts, false positive rates, conversion rates. Auto-disable high false-positive rules. Clone & modify for safe experimentation.
Steps 8–10 · AI, Analysis & Pivot
Column, Line, Pie, Donut, Sankey, Geo Map, Summary Cards. Multi-Y support, HAVING filters, Top N, dual X-axes, mandatory date grouping.
Click chart segments to drill (Org → SLA → Agent Type). Pin values for side-by-side comparison. View underlying transactions.
One-click entity search across all streams. Network summary showing which streams contain the unit with transaction counts.
Upload Excel, join on shared field, validate external audit data. Uploads tracked in audit log for compliance.
Run ad-hoc rules on any stream or uploaded data for custom lookback periods. Convert to formal rule if patterns confirmed.
Drag-and-drop dimensions to rows/columns. Auto aggregations (SUM, COUNT, AVG). Nested hierarchies. Share live pivots with team.
Steps 6–7 · Consolidated View
Add (Linked): Original edits auto-update across all dashboards. Copy (Independent): Separate instance, changes don't propagate.
Drag-and-drop reordering, resize chart widths, remove or rename. Supports multi-language names.
Dashboard-level filter instantly applies to all analyses sharing the same stream. Consistent slicing for comparative views.
Steps 11–13 · Case Lifecycle
Multi-flow case types (FM, LMD, HR) each with tailored fields. Required vs optional enforcement per type. Canvas builder for form design.
Auto-link all transactions in triggered waves. Manual linking for additional waves sharing same fraud unit.
Assignment to individuals/teams, draft mode for sensitive cases, SLA timers with auto-escalation, and mandatory action completion before closure.
Comments flagged as Internal (team only) or External (auditors/compliance). Full audit history of every update, assignment, and status change.
Action owners, due dates, mandatory actions, status tracking. RPA actions for automated processing upon specific conditions.
Predefined closure actions including blacklisting. Further approval workflows. Historical case lineage auto-generated.
Steps 11–13 · Proactive Prevention
Blacklist: Triggers blocks or auto-case. Whitelist: Exempts from checks. Redlist: Flags for priority escalation. Bulk import/export via Excel/CSV.
Detection rules auto-check against lists. Open cases auto-close when entity moves to whitelist. Temp blacklisting for time or condition.
Business unit employees raise requests to add entities. Business integrity team approves/rejects with full audit trail.
APIs to browse and search all lists. Conflicting entries (same ID on black and white) auto-prioritize blacklist and flag for review.
Advanced · AI-Powered Verification
Images processed on upload or batch schedule. AI tags metadata: type, confidence, duplicate checks, anomalies.
Validates employees follow procedures. Detects forged documents and improper workflows. Tied to transactions via CRM/ERP.
All Steps · Platform Foundation
Sensitive fields (NID, mobile, accounts) masked for unauthorized users. Watermarks on exports. PDPL approval workflow before viewing high-risk fields.
Every action tracked: logins, views, filters, exports, case updates. Searchable by user, date, action type. Tamper-proof records.
Stream-level, field-level, export-level, and dashboard-level access controls. Role-based audit views for different audiences.
High-risk data exports require explicit approval with reason codes. Temporary view windows with auto-close. Multi-approver for large datasets.
Control which exports allowed, formats, and fields. Tied to RBAC and audit log. Watermarked outputs for traceability.
Active Directory integration, role resolution on login, secure session handling, and automated access revocation.
What sets iView 360° apart from every other Business Assurance system on the market.
Set specific thresholds on any control or stream trend — day over day, month over month, or fixed — and raise alarms automatically when breached.
Dive 360 module uses AI and ML to automatically detect violations, open cases, and apply corrective actions like disconnection — hands-free.
Reconciliation with stitching capability, duplicate checks, and Sankey charts with deep search capability — not just basic matching.
Analysts create their own queries via business interface — no technical experience required — with scheduling and visualization options.
All details for subscribers, IMSI, dealers collected in single view, connecting KPIs with alarms for complete entity profiling.
Automated operational dashboard and health checks with real-time notifications — solving the market's biggest gap in operational control.
See how iView 360° can revolutionize your RAFM operations with a personalized demo from our team.
