Technical System Support
Providing 1st and 2nd line of support for all system issues (Performance , Hanging , trouble shooting , Backlog, etc). SLA Applied with defined response and resolution time frame.
Technical System Operation
24|7 Operation and Support for the system with a predefined tough SLA to assure business continuity.SLA Applied with defined response and resolution time frame.
Review the current configuration (Fraud Rules , RA KPIs , Business Rules ,etc).with the aid of the “Coverage Model” to identify any control gap.
IT solutions for your business.
StingRay Consultation is an Information Technology and Telecommunications Services and Solutions provider and system integrator, WE Identify, Analyze, Design, Deploy complex IT and Telco Solutions and OUR vital role to ensure integrated system addresses the issues it is designed for.
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Ocean platform is a powerful, flexible and scalable system to manage the day-to-day business operations within different domains and industries
Stay efficient with our reliable integrated modules
A centralized Business Operations Orchestrator platform with flagship collaboration tools, Dashboard and integrated modules to leverage operations and productivity
Stingray approach is covering both Finance (Business) and Technology (IT) side based on DBOOT (Design-Build-Operate-Own-Transfer) approach based on requirements and project type.
Quality management has become an essential part of all businesses. No matter what type of industry. Quality management is the process of controlling, ensuring, and improving quality; both in business operations and productivity. Total Quality Management begins with understanding customers, their needs and what they expect from the organization. Design foolproof processes and systems to collect customer data, information to further study, analyze and act accordingly. Such activities not only help you understand your target customers but also predict customer behavior as a continuous effort to ensure long term customer loyalty and customer satisfaction. Also to ensures that every single employee is working towards the improvement of work culture, processes, services, systems and so on to ensure long term success.
Contact us to secure your IT needs.
Let’s collaborate and make an impact with our cross-discipline approach to design and deveopment.